en
AI Finance Business Other

The problem of multi-platform KYC/KYB processes in fintech leading to specialist burnout

1. Describe the problem:

I am deeply immersed in the fintech industry, communicate with many professionals from this field, and clearly observe the problem where employees have to use multiple different platforms for KYC (Know Your Customer) and KYB (Know Your Business) during client onboarding, compliance, and due diligence. Each client needs to be checked through several systems, which takes enormous time and effort, and most importantly, emotionally drains employees and leads to burnout. Meanwhile, this entire process can be automated with AI, and I see how to do it.

2. How often does the problem occur?

This is a daily problem for all employees involved in compliance. I personally know many KYC managers and compliance specialists who left their positions precisely because of this problem and moved to other areas.

3. What attempts have you made to solve the problem?

I have started developing a platform that combines all the necessary tools to complete verification procedures. We leave only interesting and intellectual tasks to employees, automating routine processes.

4. How much are you willing to pay for the solution?

I see great willingness to pay, so I'm looking for partners to develop the business side of the project. As a technical specialist, I can develop the solution, but I need people to work on the business side of the project.

5. Problem author:

Name: Farah Ghalebi
Country: France
Contacts: Email
The author of this problem is looking for a business co-founder to create a solution.