en
Legal Other

Air passenger rights solution for Nigeria

1. Describe the problem:

I work as a cabin crew member in Nigeria with 10 years of experience. The flying public here has no way to get first-hand information about flight status - passengers arrive at the airport and face unexpected cancellations. I want to create an app where you can see flight status in real time (whether it's on time, cancelled, or delayed by how many minutes/hours). It's also important to give passengers the ability to demand compensation from airlines under Nigeria's Civil Aviation Authority law, rate their flight experience, and report problems at airports (faulty conveyor belts, broken air conditioning, rude staff).

2. How often does the problem occur?

Daily - I observe dozens of passengers who face these problems with every departure.

3. What attempts have you made to solve the problem?

I personally consult passengers about their rights and help with compensation, but this is only spot assistance. I collect feedback about airport problems, but there's no systemic solution.

4. How much are you willing to pay for the solution?

I see a freemium model: basic version is free, premium ($5-10/month) includes automation of compensation claims, expanded analytics, and priority support. Ready to participate in development as an industry expert.

5. Problem author:

Name: Jude
Country: Nigeria
Contacts: Email
The author of this problem is looking for a co-founder to create a solution.