The problem of manual processing of logistics documentation and lack of unified databases in a Mexican company

1. Describe the problem:

I'm from Mexico and have been working in a logistics company for a considerable time. All our documentation - from packing lists to shipping documents - is filled out manually. Data between departments isn't synchronized and updates with delays. We don't have a centralized database of transport routes from different carriers, and we lack systematized information about each client's specific requirements for packaging, labeling, and delivery. This leads to constant errors, shipping delays, and customer dissatisfaction.

2. How often does the problem occur?

We face this problem daily since the company's foundation. Every new shipment, every customer order - everything requires manual processing and data verification. The situation worsens as order volumes increase.

3. What attempts have you made to solve the problem?

We've thoroughly analyzed our processes and created technical specifications for an application. It should:

Automatically generate packing lists for clients
Process large volumes of packing lists
Read orders through QR codes
Contain a database of each client's personal requirements
Include a database of all transport routes with current rates
Integrate with email for automatic sorting of emails by orders

So far we haven't found ready-made solutions that meet our needs.

4. How much are you willing to pay for the solution?

As a small business representative, I don't have a clear understanding of market prices for such solutions. I'm ready to consider various options. Open to discussing costs after understanding the solution's capabilities.

5. Problem author:

Name: Ana
Country: Mexico
Contacts: Email

Note: Ana prefers communication in Mexican Spanish, her native language. This publication was translated into English specifically for ProblemHunt.