1. Describe the problem:
Tilda has terrible support. They respond after two or three days, and most often just send a link to the knowledge base, which I have already studied inside and out. In 5 out of 10 cases, they don't solve the problem but simply brush me off.
I would pay for a service where, for, say, 200-300 rubles (2-3$) per request, I could contact a kind of «premium support» and get a quick, to-the-point answer from a live expert who would immediately point out my mistake or suggest a solution. This would save a lot of time and nerves.
I would pay for a service where, for, say, 200-300 rubles (2-3$) per request, I could contact a kind of «premium support» and get a quick, to-the-point answer from a live expert who would immediately point out my mistake or suggest a solution. This would save a lot of time and nerves.
2. How often does the problem occur?
It depends on the situation, but sometimes several or more times a month.
3. What attempts have you made to solve the problem?
I haven't seen any ready-made solutions.
4. How much are you willing to pay for the solution?
200-300 rubles (2-3$) per request. Maybe more if the problem is really big.