1. Describe the problem:
I worked as a marketer at a startup. When we were just 4 people, we moved fast and everyone owned their work. But as the team grew, new hires couldn't get up to speed, we had no documentation of our processes. Even a week of onboarding wasn't enough, and our speed dropped.
We tried documenting processes in Confluence and recording screens. But that was very manual and time‑consuming. I looked at existing tools: Confluence, Notion, Scribe. They are either too heavy or give isolated instructions instead of a unified knowledge base. I haven't found a simple, smart solution that automatically captures employee knowledge and turns it into up‑to‑date documentation.
We tried documenting processes in Confluence and recording screens. But that was very manual and time‑consuming. I looked at existing tools: Confluence, Notion, Scribe. They are either too heavy or give isolated instructions instead of a unified knowledge base. I haven't found a simple, smart solution that automatically captures employee knowledge and turns it into up‑to‑date documentation.
2. How often does the problem occur?
Every time a new employee joins the startup.
3. What attempts have you made to solve the problem?
We started with team leads: they wrote processes in Confluence and recorded screens every week. But this is too slow and requires constant manual effort.
4. How much are you willing to pay for the solution?
I think this is a question for the CEO. Formalizing the knowledge that employees hold is very valuable to the company. If someone leaves, there is little time to document their experience. We are ready to pay from $25 per month for a certain number of users, with tiered pricing for scale.