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Retail

Need for try-on service in Telegram second-hand stores

1. Describe the problem:

I am subscribed to several second-hand channels on Telegram where they regularly post great and inexpensive items. I often want to buy something there, but there's a major problem: the owners of these second-hand shops don't offer the option to try on items before purchase, and this is very important to avoid buying "a pig in a poke."

Because of this, I have repeatedly postponed buying from them. My acquaintances also don't buy from similar second-hand shops due to the lack of this option.

Most likely, it's difficult for the second-hand shop owners to organize returns. But I am willing to pay up to 20% extra of the item's cost for a fitting before purchase (for example, via SDEK).

If someone creates such a service that helps second-hand shop owners organize fittings before purchase, it would be really great, and I think it would help all parties involved in the transaction.

2. How often does the problem occur?

About 3-4 times a year. I have been postponing purchases in second-hand shops for several years now.

3. What attempts have you made to solve the problem?

I tried to negotiate with the second-hand shop owners for a fitting before purchase, but they say they don't provide such services. For some reason, it's difficult for them to do.

4. How much are you willing to pay for the solution?

I am willing to pay up to 20% extra of the item's cost for a fitting before purchase. (Note: Since no specific item price is given, a general translation is provided. For example, for a 1000 ruble item, the extra cost would be: 200 rubles (2.4$).

5. Problem author:

Name: Victoria
Country: Serbia
Contacts: Telegram